Privacy Policy

General Statement of Privacy

Arana Software LLC respects the privacy of its members and of those who visit the Site ( By accessing the Site, you are consenting to the information collection and use practices described in this privacy policy.

Subject to the provisions of applicable laws, any information you submit to Arana Software LLC will not be used in any manner to which you have not consented.

Personally Identifiable Information

Personally Identifiable Information ("PII") includes, but is not limited to your name and e-mail address. A user's PII is collected through the contact us and/or other forms.

It is Arana Software LLC's policy not to collect PII about you on the Site without your knowledge or action. You should be aware that if you disclose any information on an open forum that is hosted by Arana Software LLC, others may collect that information to send you unsolicited information from outside Arana Software LLC, or for other purposes.

Except as otherwise described in this statement, the PII you provide on the Site will not be shared outside of Arana Software LLC without your permission.

Use of Personally Identifiable Information

It is our general policy not to make PII available to anyone other than our employees, staff, and agents. We will never sell your e-mail address or other PII. The PII you supply us with will be used to provide you with more effective customer service, improve the Site and other Arana Software LLC offerings, and provide you with relevant information. If Arana Software LLC contracts a third party to act on our behalf, such as a website hosting or public relations company, we will only provide them with as much information as needed to provide services and will require they comport with the restrictions of our privacy policy.

Arana Software LLC may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Arana Software LLC or the Site; (b) protect and defend the rights or property of Arana Software LLC or (c) act in urgent circumstances to protect the personal safety of Arana Software LLC employees or agents, users of Arana Software LLC products or services, or members of the public.

Non-Personally Identifiable Information

Non-PII includes, but is not limited to, information we automatically collect on your use and/or actions on our Site (e.g., user traffic patterns, page views on the Site, click-through rates, search terms that users enter into our search utility). In addition, when a visitor arrives at our site, we collect the IP address, operating system, and browser software used. An IP address (which is not the same as an e-mail address) can tell us the user's internet service provider and, based on that, can suggest the geographic location of the connection. Arana Software LLC recognizes that certain user information of key demographic nature (e.g., race, age, national origin, income), while Non-PII, is still of a sensitive nature to users.

As a general matter, Arana Software LLC does not collect demographic information about you through regular use of the Site. However, in recognition of the sensitive nature of such information, in the event that Arana Software LLC comes into possession of such information, whether through your voluntary submission of such information in response to a special feature on the Site or by receiving such information from any of our business partners, such information shall, when coupled with any of your PII, itself be deemed to be PII and treated by Arana Software LLC as such.

Use of Non-Personally Identifiable Information

As a general matter, Non-PII helps us determine how the Site is being used, helps us identify popular areas of the Site, and helps determine the effectiveness of our promotional activities regarding the Site. In the course of collecting, non-PII may be shared with third parties.

Use of Cookies

The Site uses cookies (i.e., small data files that our Site writes to a user's hard drive) to help track your usage of our site, including what advertising you have seen. The Site's cookies enable us to provide you with services you may request.

You can refuse our cookies by turning them off in your browser (for more information on how to do this, please refer to your browser's documentation). You do not need to have cookies turned on in your browser to use the Site; however, without cookies certain of the automated functions and features of the site may not be available to you. We also use cookies to measure the click-through rate on emails delivered.

Do Not Track

Arana Software LLC respects user choice and controls. To the extent possible, the Site responds to Do Not Track ("DNT") signals communicated by your browser. However, there is currently no DNT industry standard defined and therefore Arana Software LLC cannot guarantee that it responds to the DNT signal on your browser.

Third Parties

The Site may contain links to other Internet Web sites, including co-branded or other affiliated sites. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such Web sites, including such sites' use of any information.


You understand and agree that "perfect" security does not exist anywhere, including on the Internet. Information you send to this site, including email messages, may not be encrypted.

Other Services

You may be able to access certain information related to third parties at the Site, or via links or click-throughs from the Site, regarding the goods or services of third parties. You understand and agree that your access to or use of those services is a matter entirely between you and the associated third parties, and Arana Software LLC shall have no liability whatsoever for any such access or use.

Notice to Parents or Guardians

We want to help you protect your child's privacy. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet. In particular, Arana Software LLC does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to send any information about yourself to Arana Software LLC, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on the Site or Arana Software LLC. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will make commercially reasonable efforts to delete such information from our database as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us via the "Contact Us" form on the Site. We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.

Data Retention

You may write us at any time if you wish to have us remove your PII from our database. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Governing Law

This Privacy Policy and the privacy practices of Arana Software LLC and any dispute arising out of or relating thereto will be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within the County of Kent, State of Michigan to resolve any legal matter arising from this Privacy Policy and the privacy practices of Arana Software LLC. Notwithstanding the foregoing, you agree that Arana Software LLC shall be allowed to apply for injunctive relief (or an equivalent type of urgent legal relief) in any jurisdiction. Arana Software LLC makes no representation that this Privacy Policy and such practices comply with the laws of any other country. Visitors who use the Site and reside outside of the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Changes to This Privacy Policy

This privacy policy is available at all times to all users of at Any material changes to this privacy policy will be communicated to users through this web page. Users are responsible for making use of this resource to stay up to date on Arana Software LLC's Privacy Policy.